All Sales Are Final 

 

Your customer experience is our top priority - we want you to love your order. Refunds are only issued if the item is damaged upon receipt. To report a damaged item, email us at hello@frankielikes.com with your order details, name, and shipping address.

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Shipping

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Processing Time: Orders ship within 1 to 5 business days.

• USA: Delivery within 6 to 10 business days via USPS.

• International: Delivery within 15 to 20 business days via USPS.

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While we strive for prompt shipping, delivery times cannot be guaranteed. If your order hasn't arrived within 60 days of dispatch, you're eligible for a full refund.

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Refunds

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Refunds are issued only for:

• Items damaged upon receipt

• Items that are significantly different from the description

• Orders that haven't arrived within 60 days

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To request a refund, contact us at hello@frankielikes.com with your order information. We'll send instructions on how to return your package. Items returned without prior approval will not be accepted.